Support - Bohui Enclosures

Support

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Before-Sale Service

Requirement Analysis

Collect on-site photos, requirements, and drawings，deliver a load-genenration match table

System Design

Supply PD/DWG drawings.Grid-connection Support

Project Support

Assist in providing product data sheets, drawings, test reports, and certificates for public tenders.

Training & Q&A

Online webinars convering module selection

After-Sale Service

Delivery & Commissioning

Cooperate with unpacking and inspection and provide assistance as needed.

Technical Support and Training

Provides installation and commissioning guidance, operation and maintenance training, and routine technical consultation.

Spare Parts and Extended Warranty Services

Long-term spare parts guarantee, 24-hour spare parts supply.

Fault Response

On-site within 48h domestic, 72h overseas;spare-part dispatch or replacement

spare-part dispatch or replacement.

Core Repair and Warranty

1-year warranty, free parts provided during the warranty period

inverters: 12-year base, extendable to 25 years.

Customer Follow-Up

Phone or email every six months to collect performance data and feedback